• Manage 3 outlets that encompass retailing of skin care products and provision of facial treatment services.
• Oversee outlet sales, operations, marketing and processes with a view to growing revenues.
• Lead, manage and motivate a team of customer service consultants and therapists to achieve their goals.
• Evaluate staff performance, provide feedback and coaching on an ongoing basis. Implement measures to improve performance measures.
• Maintain effective communications with management to ensure smooth and compliant operations of all outlets.
• Work closely with the outlets on the execution of sale and promotional activities.
• Handle customers’ feedback/complaints, provide service recovery effectively.
• Periodically review, maintain and update policies.

Requirements:

• Minimum 3 years of experience in supervising and managing retail and/or salon outlets.
• Capable of building team spirits across various outlets, manage sales, operations and simultaneously meet customer satisfaction.
• Willing to attend to urgent matter during retail hours.

Interested candidates please call 6294 1802 / 2136.

Job Description:

• Professional recommendations on products to customers;
• Scheduling appointment for facial customers;
• System entries of customer’s personal details and information;
• Inventory handling, including receiving, safekeeping, monitoring and ordering;
• Performing duties by abiding by company policy and standard operations procedures;
• Readily take on any ad-hoc duties as assigned by management.

Requirements:

• Effective sales, interpersonal and communications skills. Enjoy serving customers.
• Sales driven;
• Strong interest in skin care and customer service;
• 6-day week, weekends and Public Holidays by roster.
• Good team player

Interested candidates please call 6294 1802 / 2136.

• Full time position only
• Possess relevant Beauty certificate (eg: CIBTEC, CIDESCO)
• Minimum 1 year of experience in facial treatment
• Good sales, interpersonal and communications skills
• Able to liaise with Mandarin speaking customers
• Able to work shifts, weekends and Public Holidays
• 6 x 7½ hours per week

Job Scope:

• Assess the customer’s face condition and propose the right treatment for the customer
• Professional recommendations on products to customers
• Scheduling appointments for facial customers
• Data entry of customer’s personal information
• Basic stock taking and inventory list management
• Paperwork and other ad-hoc duties as assigned by management

Interested candidates please call 6294 1802 / 2136.